Leading through digitalization

Our innovation process is deeply embedded in our company’s strategy and business model. Innovation work at Essity is driven by market trends, customer and consumer insights, new technology and business models, which all require new skills and mindsets.

We lead digital transformation in all areas of our business and adopt new technologies where it creates value for people, customers & businesses, as well as society at large. On this page we highlight some examples of our digital transformation focus in different areas:

Connected data-driven products and solutions
Digital customer experience and e-commerce
Virtual knowledge and education communities
Analytics, automation and robotics in manufacturing

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Teaching optimal hand hygiene

Tork's Virtual Reality Training

Proper hand hygiene is considered the single most important method of infection prevention and control in healthcare facilities. Based on WHO's 5 Moments for Hand Hygiene, our brand Tork's engaging software solution enables healthcare staff to train and improve on each of these critical moments – in virtual reality.

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Digitalizing continence care

Wearable technology for smarter care

TENA SmartCare™️ is a new and reusable digital sensor for improved continence care. The sensor is attached on the outside of a TENA incontinence product. Family members or care professionals are notified when an incontinence product needs to be changed, which reduces unnecessary changes. The result is less waste and a better night’s sleep.

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Acquiring game-changing solutions

Ultrasound technology empowering patients

We have strengthened our offering in incontinence products through the acquisition of the Dutch company Novioscan. The startup has developed wearable technology that measures bladder levels using ultrasound. It sends a discrete notification indicating that the user needs to empty their bladder. A version of SENS-U for children is already available in the market and an adult version is in development.

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Transforming professional cleaning

Real-time information for efficient cleaning

When cleaning staff have access to real-time data about cleaning needs, the very logic for how cleaning can be done changes. It becomes possible to stay ahead and do exactly what’s needed, where and when. This means that handing a complex facility like an airport or a university is transformed into fact-based science.

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Look behind the scenes

Digitalization in Essity's value chain

Digitalization enables more efficient processes in administration as well as sourcing, production and logistics. Essity is implementing digital solutions throughout its operations, including self-regulating processes, smart sensors, data analyses, robotization and automation to achieve the lowest cost position, combined with the best quality.

Building online relationships

TENA’s global platform

Incontinence affects different people in different ways. That's why our global TENA brand world focuses on different audiences – women, men, children, care givers and professionals – to make sure that the information and products we provide are always relevant. This fosters an in-depth understanding of our consumers and customers as well as strengthening our brand TENA's position as an undisputed global market and innovation leader.

Visit TENA's global website

Did you know?

Essity's e-commerce sales increased from 5% of net sales in 2018 to 13% in 2020.

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Sharing knowledge and expertise

Virtual webinars and conferences

The pandemic poses major challenges for the service field. Especially in the healthcare sector, it’s crucial to maintain distance. At the same time, we want to be there for our customers. Essity's Health and Medical Solutions Team uses digital solutions to advise customers on our products and their use. Essity's booth and speaker's program at the Conference of the European Wound Management Association was also completely virtual.

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Improving precision in phlebology

Smart measuring for a perfect fit

People suffering from certain venous diseases need medical compression stockings that match their needs and individual leg shapes. The phlebological leg scanner, JOBST® LEXpert®360, uses infrared technology to precisely measure patients in less than 5-seconds. This is accompanied by an intuitive user interface which streamlines product choice and order processing.

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