Supplier payments and invoicing

Our goal is to ensure suppliers are paid accurately and on time. We support this through efficient processes, digital tools, and clear invoicing requirements. Your collaboration helps us maintain an efficient and reliable invoice and payment process.

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Mandatory information

Please review the information below before submitting invoices to Essity.

For suppliers in the following countries, a valid purchase order number (PO number) must always be included on invoices for goods or services supplied to Essity: Norway, Denmark, Finland, Sweden, the United Kingdom, Ireland, Belgium, the Netherlands, Estonia, Latvia, and Lithuania.

Invoices submitted without a valid PO number will be returned and cannot be processed for payment.

Including a valid purchase order number enables automated invoice processing, reduces manual handling, and helps avoid payment delays.

Click here to see full list of exceptions

Where to send invoices changes to Invoice submission

To ensure efficient invoice processing and timely payment, all invoices submitted to Essity must be sent electronically. Below are the available invoice submission channels and guidance on how to use them. Please use only one submission channel to avoid duplicate invoices.

The below invoice submission channels are available.

Electronic invoices

If electronic invoicing using XML documents is required in your country, you can find all relevant information at the following link:

Non-electronic invoices

If electronic invoicing is not required by law, you may submit invoices by email as PDF documents. View the list of email addresses here::

If you have general questions, which can include, why an invoice hasn't been paid, current invoice status or which invoices were included in your latest received payment.

If your question is related to specific invoices, please ensure you send to the same region as you sent the invoice to:

Americas
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If you have general questions, which can include, why an invoice hasn't been paid, current invoice status or which invoices were included in your latest received payment.

If your question is related to specific invoices, please ensure you send to the same region as you sent the invoice to:

Europe
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Invoice requirements

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What to include when sending an invoice.

Read about the invoice requirements and make sure they are considered on your invoice.

Invoice requirements

Contact us

For any other queries not covered in the sections above please contact us

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