Accounts Payable and Invoice Requirements

In GBS Sourcing Admin Services, our goal is to pay all suppliers the right amount on time, charged to the right account. We do this by using advanced technology and by working within our internal and external compliance framework. As a valued Essity supplier, we can work together to make this happen, and we need your help to do so.

Please review the information below to help make the process more efficient. Thank you!

When supplying goods or services to Sweden, it is strictly mandatory to always include a purchase order (PO) number on your invoice.
If we receive your invoice without a valid PO number, it will be returned to you without payment processing. Supplier invoices with a matching purchase order number can be processed touchless in our system, saving time and avoiding payment delays.

This process will be rolled out to other countries in the future..

Click here for a full list of exceptions (pdf)

Invoice Requirements

What to include when sending an invoice.

Read about the invoice requirements and make sure they are considered on your invoice.

Invoice requirements

Where to send invoices

Depending on the Essity site you need to invoice, the invoice needs to be sent to different email addresses.

Please only send to the email addresses listed.

Email addresses

General Inquiries

If you have general questions, which can include, why an invoice hasn’t been paid, current invoice status or which invoices were included in your latest received payment.

If your question is related to specific invoices, please ensure you send to the same region as you sent the invoice to:

Americas:

Europe:

FAQ’s

Contact

For any other queries not covered in the sections above please contact us

Select region

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Accounts Payable and Invoice Requirements